Flood Resources

If you have questions or need non-emergency assistance, call the Emergency Operations Center community hotline at (615) 862-8574. In an emergency, call 911.

• Get the latest information at Nashville.gov.
• Volunteer to help by signing up with Hands On Nashville.
• Donations are being accepted through the Community Foundation of Middle Tennessee's Metro Nashville Disaster Response Fund.
• The Nashvillest has compiled a comprehensive list of Flood FAQs.

FEMA Assistance

FEMA Assistance for Flood Victims: Getting Help to Rebuild Your Home (PDF)
Step-by-Step description of what to do to get help. Explains the type of FEMA assistance available.

If you are in one of the counties designated as a disaster area, register with FEMA online at DisasterAssistance.gov.

Sign up by phone (7am to 10pm, 7 days a week):
1 -800-621-FEMA(3362)
1-800-462-7585 (TTY) for hearing and speech impaired

What You’ll Need to Provide:

• address of your damaged home,
• the names of people living in your household,
• a description of the damages,
• insurance information,
• your social security number,
• a telephone number and mailing address, and
• bank information. 

You’ll be given a FEMA application number; keep that number handy.  More information is available on the nashville.gov homepage. Only damages not covered by insurance qualify for Federal Emergency Management Agency (FEMA) assistance. 

The FEMA National Flood Insurance Program has information on flood insurance coverage and filing claims.

Disaster Information Centers

Centers will provide general information on utilities, social service assistance, and legal and insurance information. Centers will be staffed by volunteers, Parks Department and other Metro employees. Hours are 10 a.m. to 6 p.m.

• Bellevue Community Center
  656 Colice Jeanne Rd. 37221
• East Community Center
  700 Woodland Street, 37206
• Hermitage Community Center
  3720 James Kay Lane, 37076
• Hadley Community Center
  1037 28th Avenue North, 37208
• Coleman Community Center
  384 Thompson Lane  37211

Flood Recovery Information

• Safety Tips for Flood Victims (Consumer Product Safety Commission)
• Flood & Hurricane Cleanup & Safety (CDC)
• Repairing a flooded home (Red Cross)
  PDF in English
  PDF in Spanish
• Mold After a Flood (Texas A&M)
• Dealing with Mold in your home (EPA)
• Reentering your flooded home (CDC)
• Rescuing Flood Damaged Family Collections (TN State Library and Archives)
• Saving Personal Treasures (National Archives)
  Guidelines for recovering photos, paper documents, books and other personal items.
• Online Resources for Water-Logged Heirlooms (TN State Museum)